7 Lessons Learned for Governance Success


How we learned to stop worrying and embrace the decentralized editor model. Essential lessons from:

  • Support from the top down (Official Governance Policy)
  • Mandatory training
  • Auditing
  • Outreach and editor engagement
  • Quality assurance
  • Accessibility adherence
  • Best practices

Emily Lowther

Emily Lowther

UX Manager
Wilfrid Laurier University
https://www.wlu.ca/

Emily is the UX Manager for the Web Services team at Wilfrid Laurier University where she leads their digital user experience team. Emily believes that research and data are the designer’s best friend. An advocate for empathy and accessibility-centered design, she’s passionate about educating and getting people excited about the value of UX design.

Linn Huemiller

Linn Huemiller

Digital Content Specialist
Wilfrid Laurier University
https://www.wlu.ca/

Linn Huemiller is a digital content specialist with a focus on higher-education. She is an advocate for governance, accessibility and communication to enhance user experience and is a champion for innovative approaches for connecting with students and stakeholders. When she’s not extolling the virtues of policies and procedures, Linn like all good Canadians enjoys Maple Syrup, snow-shoeing, or spending time with her husband Ed and her cat, Butters.