Beyond UX: The Hidden Layer of User Experience


When people consider UX for university websites, they often do so only with the site visitor in mind be they a student, faculty, staff, parent, etc., but to Cascade administrators there is an overlooked layer of user experience that may be even more critical. What is the experience for content curators? At the University of Montana, we've taken this to heart. We'll reveal what we've learned about leveraging Cascade tools like data definitions, smart fields, blocks, and the locator tool. We'll discuss some of the design decisions that drive the advancement of our Ponderosa Template, our focused support on writing content for the web and data analytics, and the emphasis of "user experience first" architecture. Lastly, we'll showcase our efforts in creating a thriving campus-wide community of Cascade editors through regular trainings, support website, and our annual Pinecone Awards.


Kayla Pierson

Kayla Pierson

Web Team Manager
University of Montana
http://www.umt.edu/

Web Team Manager at the University of Montana, I do a little bit of everything; design, development, and support. Our key objective is to empower content editors at UM while building a consistent user experience across UM websites.